FAQ- Beabi.store

1. How long does shipping take?

United States: Orders typically arrive within 7–14 business days.
International Orders: Delivery usually takes 14–31 business days, depending on your location and customs processing times.

Please note that shipping times may vary during holidays or high-demand periods.

2. How can I track my order?

Once your order has been shipped, tracking information will be uploaded as soon as possible.

You can check your tracking details anytime on our “Track Your Order” page.

If you haven’t received tracking details within a few days of placing your order, please contact our support team.

3. What is your return policy?

We accept returns within 30 days after delivery.

To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be in its original packaging.

To start a return, please contact our customer support team with your order number.

4. Do I have to pay for return shipping?

Return shipping costs may vary depending on your location and the reason for the return. Please contact us before sending any items back so we can guide you through the process.

5. When will I receive my refund?

Once we receive and inspect your returned item, we will process your refund.

Refunds are typically issued within 5–10 business days to your original payment method. Processing times may vary depending on your bank or payment provider.

6. Can I change or cancel my order?

Orders can only be changed or canceled within a short time after being placed. If you need to make changes, please contact us as soon as possible.

Once an order has been shipped, we are unable to modify or cancel it.

7. What payment methods do you accept?

We accept major credit and debit cards, as well as secure online payment methods. All payments are processed securely to ensure your information is protected.

8. What if my item arrives damaged or incorrect?

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:

• Your order number

• A description of the issue

• Clear photos of the item

We will resolve the issue as quickly as possible.

9. Will I have to pay customs fees for international orders?

International customers may be responsible for customs fees, import duties, or taxes depending on their country’s regulations. These fees are not controlled by Beabi Store and are the responsibility of the customer.

10. I entered the wrong shipping address. What should I do?

Please contact us immediately if you notice an incorrect shipping address. We can update it if your order has not yet been shipped.

11. How can I contact Beabi Store?

If you have any questions or need assistance, please contact us through our Contact Us page or email our customer support team beabistore@gmail.com. We’re happy to help!